Amgen By Your Side is a support program for patients prescribed an Amgen rare disease medication. After your patient has enrolled, they will be paired with a dedicated support partner, called a Patient Access Liaison (PAL) or Clinical Nurse Educator (CNE). Their PAL/CNE can be a partner, providing nonmedical education to help them navigate their unique treatment experience — including information on insurance, financial assistance options, important appointment-related information, and other patient support services.